Complaints & Policies
Complaints & Policies
1. Scope of this policy
This policy covers the website found at the following URL:
The website referred to is provided by Vincent McCarthy Solicitors. Third-party developers – I am Emily– are employed by Vincent McCarthy Solicitors to develop and host the website. Appropriate agreements are in place to ensure optimum quality control measures.
The materials contained on the above website are deemed to be for general information purposes only and do not constitute legal or professional advice. Vincent McCarthy Solicitors do not accept any responsibility for any loss which may arise from accessing or relying upon the information contained in this website.
2. Organisation details
Registered address: Suite 5, Royce House, 630-634 London Road Westcliff on-Sea, Essex SS0 9HW.
Vincent McCarthy Solicitors are authorised and regulated by the Solicitors Regulation Authority with SRA number 567332.
For more information about the SRA and their regulatory role in England and Wales please visit www.sra.org.uk
The Compliance officer for legal practice (COLP) is Vincent McCarthy and he has overall responsibility for managing the website.
The responsibilities include:
- ensuring content is up to date
- approving and monitoring content
- ensuring the website complies with legal and regulatory requirements
- overseeing linking arrangements
- ensuring posting of a privacy notice explaining how any data collected from visitors will be managed by the practice.
The COLP offers regular guidance to I am Emily with regard to appropriate content creation. All content must pass his approval to ensure that all content placed on the website is permitted and appropriate. Only once content has passed this approval is it put live
The COLP will review this policy annually, or when new legislation is applicable.
Vincent McCarthy Solicitors takes the protection of confidential data very seriously. So much so that the website does not store any user or client information whatsoever. The website is hosted on a secure server.
All access to the website and its server is handled by I am Emily who will only make changes.
5. Cookies Policy
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
These are the cookies we use, and why:
Google analytics Tracking Cookies – Minimally-intrusive cookies, do not share personal information. Classified as a first-party anonymous cookie used only for analytical purposes.
- _ga is used to distinguish users and has an expiration of 2 years.
- _gid is used to distinguish users and has an expiration of 24 hours.
- _gat is used to throttle requests and has an expiration of 10 minutes.
More information on Google Analytics can be found here:
By using our website, you agree that we can place these types of cookies on your device.
Vincent McCarthy Solicitors
Suite 5, Royce House
630-634 London Road
Westcliff on Sea
Essex SS0 9HW
01702 804 106
07967 991 472